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“Smooth Hair” poster sparks controversy in Japan
SoraNews24 Mar 5, 2020- Tweet
Company pulls haircare ad after receiving complaints from the public.
Advertising in Japan can be a bit of a mixed bag. On one end of the scale you have awesome, innovative, inspiring commercials and at the other end you have campaigns that miss the mark completely, receiving criticism for whitewashing and sexualisation of minors.
The latest ad to court controversy in Japan is one from a company called Armada, which specialises in hair and skincare products for professional salons. The ad, which was spotted in a shop window, was being used to promote the company’s Armada Style brand of haircare products, pictured at the bottom of the image.
A gorgeous black model with a gorgeous head of hair is being used to promote the products, which would be fine if the products were more in line with her hairstyle. However, these products are designed to create smooth hair, and the message written in bold on the poster says “I want my hair to become shiny and smooth”.
▼ On top of the hair-smoothening products are the words “It can happen”.
この広告ポスターさ、ダメだと思う。 pic.twitter.com/GRQ71N8cto
— Toshiharu Yoshida (@realqsan) February 29, 2020
The Twitter user above, who brought the ad to everyone’s attention, shared the image with the message “This poster ad, I think it’s bad.” Other people online chimed in in agreement, with one person saying:
“This would be like a Western company using an Asian model in an ad that says “I want cosmetic surgery to get small, slanted eyes with single-fold eyelids.’ It’s terrible that Japanese companies think there are only Japanese people in Japan, even though diversity is growing by the day.”
これって例えるなら、西洋社会で東洋人モデルを起用して、「一重の小さいつり目を整形したい。」って美容外科の広告を出してるようなもんですよね。
日本には日本人しか居ないと思い込んでる日本社会、恐ろしいなあ。日々、多様性が広まっているのに、、、。
— chobin (@6311circle) February 29, 2020
Some people wondered if the model gave consent for her image to be used in an ad like this, but seeing as the photo used for the poster was purchased from Getty images, it’s likely the model would’ve signed a release form, leaving her without a say in how the photo could be used.
Other Twitter users were quick to give everyone an education on the issue of discrimination, sharing photos like this one online.
アメリカの一部自治体では頭髪を理由とした人種差別は違法。これはニューヨーク市のポスター。他にカリフォルニア州、ニュージャージー州にも州法あり。 pic.twitter.com/wAYkYVbAYI
— ハラミ1番🇵🇸文公輝 (@haramino1) February 29, 2020
It wasn’t long before people complained directly to the company behind the ad, and to their credit, they took the poster down and released a formal apology in response to the incident (translation follows).
この度は弊社のポスター広告に対して貴重なご意見を賜り誠にありがとうございます。
差別的意図はありませんでしたが私共の誤った不適切な表現により、ご不快な思いをさせてしまい誠に申し訳ございません。
心よりお詫び申し上げます。当該広告物に関しては至急回収致します。
— armada-style (@armadastyle) February 29, 2020
“Thank you very much for your valuable feedback on our poster advertising.
There was no discriminatory intent, but we are sorry that our wrong and inappropriate language made people feel uncomfortable.
Please accept our heartfelt apology.
The advertising materials will be collected immediately.”
With so many people standing up to protest against the poster and its message, here’s hoping we see less ignorance like this in future marketing campaigns.
And maybe schools can stop forcing their students to dye their naturally brown hair black too.
Source: Jin
Top image: Twitter/@realqsan
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