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business (Page 15)

Fukuoka chicken restaurant in legal trouble for trying to “multiply” good workers

Master Blaster
Mar 26, 2015
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Securing a quality labor force in any workplace is difficult, but it’s especially tricky in the restaurant business. The demanding nature of the job and younger, sometimes less dedicated, employees often means a high turnover rate. However, one small chain of yakitori (grilled chicken) restaurants felt they had the solution.

When an employee was doing a truly great job, their manager would approach and ask them “How about we make you into two people?” That might sound like an excellent proposition for any busy worker, but as is often the case with magical offers, the reality is often illegal.

Japan
(business • crime • double • fraud)

McDonald’s Japan to release “complaint app” to help restore faith in the company

Master Blaster
Mar 11, 2015

The once mighty fast food chain McDonald’s has fallen on hard times in Japan lately, suffering a heavy blow when it become entangled in an expired meat scandal about a year ago.

Although other establishments were also implicated in the problem, the public in Japan seems to be holding an especially big grudge against the golden arches. On 9 March, the company announced that Japanese sales were down 28.7 percent from the same month in the previous year.

In response, McDonald’s Japan is looking to improve its customer service and restore public faith in the company. How? By releasing a new app for smartphones that will allow customers to lodge complaints with more convenience and speed than ever before!

Japan
(app • business • customer complaints • McDonald's)

Six Japanese business terms you already know, even if you didn’t realize it

Casey Baseel
Jan 24, 2015

We’ve talked before about handy Japanese words and phrases we wish we could toss around in English. This kind of linguistic jealousy doesn’t flow in just one direction, though. Japanese businesspeople regularly make use of a number of English phrases, either because they’re more concise, precise, or just sound cooler to their ears than their Japanese counterparts.

Sometimes, though, knowing English isn’t enough to understand these loanwords, since their pronunciations can get pretty garbled in the transition from English to Japanese speakers. Feeling confident in your ability to translate English translated into Japanese back into English? Read on and see how many you can decipher.

Japan
(business • economy • Japanese language)

Funny Dachshunds and gyoza dresses – Korean retailer’s unique item names tickle our funny bone

Joan Coello
Jan 23, 2015

I love shopping online; nothing beats shopping at a mega sale sans the crazy crowds and long queues. In fact, I’ve gotten so accustomed to shopping for clothes, accessories, appliances and even manga online, these days when I step into an actual store I feel kind of lost and confused.

Having purchased from various online retailers based across the globe, I think I’ve had my fair share of browsing through all sorts of web stores, yet none of them managed to crack me up like this Korean online shop I stumbled upon a couple of days ago. Think along the lines of kidney bean shoes and dresses with gyoza necklines. Sounds ridiculous, but it’ll all make sense when you see the pictures after the break!

Internet, Korea
(business • fashion • funny • online shopping)

Famous action anime director’s latest stop on the comeback trail: bank ad with giant robots

Casey Baseel
Jan 9, 2015

Last summer, we took a look at a series of ads from Okinawa’s Bank of the Ryukyus, known locally as Ryugin, that featured magical girl idol singers and giant robots. Those are certainly more visually appealing images than a staid banker or graphs explaining interest fees, but if we’re being totally honest, the sort of CG animation shown in the commercials really isn’t Japan’s forte.

Where the country’s artists really shine is in a more traditional discipline that mimics the style of hand-drawn artwork, regardless of whether or not it’s done with pencil and paper or all on a computer. Thankfully, that’s just what we get in the bank’s newest ad, which comes from one of anime’s top veteran action directors, plus one of its most accomplished voice actors.

Japan
(anime • Big Hero 6 • business • cool • robots • Yo-Kai Watch)

Small Hokkaido bookshop’s unique service is getting business from all over Japan

Master Blaster
Jan 8, 2015

Iwata Bookstore is a modest little shop in Sunagawa City way up in the Northeastern part of Hokkaido. It also the site of an unlikely success story as it has recently been receiving orders from all over Japan by people wanting its one-of-a-kind offer of 10,000 yen (US$84) worth of books.

They’re not just any books though; these books are recommended by the shop’s owner Toru Iwata and hand-picked for every customer who orders.

Japan
(book store • books • business • Iwata Shoten)

Samsung claims rival LG exec purposely broke its washing machine display model in Germany

Casey Baseel
Dec 24, 2014

A trait of good business leaders is that however high they rise in the company, they never overlook the organization’s frontline operations. It’s important, even for presidents and CEOs, to understand how low-level employees go about their tasks and the manner in which products are purchased and used.

According to accusations from Korean electronics maker Samsung, though, a senior executive from rival LG Electronics got a little too zealous in his point-of-sale activities when he stopped by a retailer and broke one of Samsung’s display models.

Korea
(business • crime • electronics • LG • Samsung • weird)

Coming to Harajuku? Check out this new tourist booth for maps, Wi-Fi, crêpes and more!

Scott R Dixon
Dec 23, 2014

Long before Gwen Stefani was inspired by the Tokyo neighborhood, Harajuku’s status as the center of Japanese fashion and pop culture had been well solidified. From strange footwear to unbearably cute cuisine, a visit to Harajuku is never dull and is a must-see for any tourist coming to Tokyo.

But the crowded streets, small shops and the language barrier might be a bit daunting for a first-time visitor. So to make that trip more worthwhile, a tourist organization is opening up a bilingual information booth in the heart of Harajuku to make sure visitors get the most out of their time in the exciting neighborhood.

Japan
(business • fashion • Harajuku • moshi moshi nippon • pop culture • Tokyo • tourism)

Why aren’t there more female entrepreneurs in Japan? Pull up a chair… 【Women in Japan Series】

Amy Chavez
Dec 18, 2014

According to the Global Entrepreneur Development Index (GEDI) that measures favorable conditions for women entrepreneurs, the US and Australia are ranked first and second respectively, while Japan places fifteenth, just behind Peru. Yet Japan fulfills many of the requirements to create a successful female entrepreneurial environment such as education, skills and access to capital.

In addition, women in Japan can overcome obstacles such as low salaries, long work hours and scant child-rearing options by owning their own businesses and calling the shots. So, what’s holding Japanese women back? It turns out that a large part of it may be Japanese women themselves.

Japan
(Abenomics • business • culture • sexism • society • women entrepreneurs • Women in Japan • Women in Japan Series)

Japanese business women who’ve beaten the system 【Women in Japan Series】

Amy Chavez
Dec 15, 2014

Prime Minister Shinzo Abe’s “womenomics” scheme aims to get more women into the workforce in order to combat the shrinking and aging population and help spur the Japanese economy. While I believe women can save Japan, I don’t think it’ll be through womenomics. As any Japanese woman can tell you, it’s not as easy as it should be for females to work full-time in this country. In the Japanese business world, companies are loath to offer working conditions that males and females alike enjoy in other developed countries, such as reasonable work hours (40 hours a week with optional overtime), work sharing, flexitime and working from home. Whereas in the West the attitude is that as long as you get your work done on time, it doesn’t matter how you do it, in Japan emphasis is more on the hours put in at the office to show your loyalty to the company. Add to that additional cultural biases against gender, age, experience and returning to work after raising children, and you have a recipe for “eternal housewife.”

Clearly, the problem is deeper than merely hiring more women, or adding more day care centers, both actions Abe is pushing. But the good news is that there is a group of women who are beating the system, and who have been for some time now.

This week, as part of our Women in Japan Series, we introduce you to three female entrepreneurs who have successfully forged ahead in the business world by defining their own terms. They can support themselves financially, are able to live more freely, have time for their children and families, and work fewer hours than they’d have to in the corporate world. And the best thing about it? They’re regular women, just like you, me, or your partner. Drum roll please…

Japan
(Amway • business • entrepreneurs • Japanese women • Women in Japan • Women in Japan Series)

Who’s still buying physical media in Japan? Top 20 singles lists for the year reveal the answer

Casey Baseel
Dec 14, 2014

With a large music market and some of the world’s highest prices for physical releases, Japan has been very slow in adapting to digital distribution. Rights holders are finally warming up to the idea, though, and it doesn’t look like it’s ruining the industry in Japan. What downloadable music does seem to be doing, though, is splitting the country’s pop music market into two distinct parts, as the lists of Japan’s top 20 single downloads and CD purchases for the year are almost completely different.

Japan
(AKB48 • arashi • business • Disney • frozen • Idols • Johnny's • music)

Head of Japan’s most successful 100-yen chain calls himself “hopeless,” might need a hug

Casey Baseel
Dec 13, 2014

An important part of business leadership is being able to walk that fine line between optimism and realism. It’s important to recognize the organization’s flaws, but if employees see the boss panicking, they’re likely to follow suit. A capable leader needs a certain amount of swagger, with the ability to convince those under him that there’s a way for the company to turn all of its crises into opportunities.

Or, there’s the tactic adopted by the head of one of Japan’s largest chain of 100-yen stores, which is to wear that uneasiness on your fear-sweat-drenched sleeve, telling everyone associated with your business that they should brace for disaster.

Japan
(100-yen stores • business • Daiso • funny • weird)

Apple opening first non-U.S. development center in Yokohama, Japan

Casey Baseel
Dec 10, 2014

To many visitors, both coming from elsewhere in Japan and abroad, Yokohama seems quaint and relaxed. Sure, it’s the second biggest city in the country, but Yokohama is best known for its bayside parks, giant Ferris wheel, and Chinatown (plus its occasional Pikachu outbreaks).

But Yokohama has also been the entry point to Japan for some of its largest cultural and technological influences. It was the site of Japan’s first gas lamps, photography studio, and even brewery as the country opened itself to outside visitors and innovations in the latter half of the 19th century. Viewed from that historical perspective, it’s fitting that technology giant Apple is setting up a new research and development center in Yokohama.

Japan, USA
(Apple • business • ipad • iPhone • Kanagawa • technology • Yokohama)

Congratulations Nippon! Japan takes on the title of “Top Country Brand”

Audrey Akcasu
Dec 5, 2014

Every year a brand consultant agency called FutureBrand comes out with a report of the Country Brand Index (CBI). The “country brand” (think “Made in Japan”), is measured similarly to consumer or corporate brands (Nike, Toshiba, etc).

The index is a measure of the global perception of each country’s “brand,” not just for the quality and popularity of their export products and big name businesses, but also taking into account social aspects of the country. Having spent the last few years cozily in the top ten, Japan took the number one position in the 2014-2015 CBI report.

Global, Japan
(brand • business • society • technology)

Make your business memorable with a license plate phone number

Oona McGee
Dec 4, 2014

There’s a lot to be seen and learned from your car seat while driving on the roads around Japan. While cat-patterned tail-lights, unique modes of communication and building your own Batman bike are some of the more obvious ways to get noticed, there are also more subtle yet equally effective ways to create an impact in traffic, and do a bit of advertising while you’re at it!

Japan
(business • cars • marketing • roads • travel • twitter)

Super generous Japanese megastore keeps boxes of change at register for you to use

Casey Baseel
Nov 27, 2014

I’ve never really understood the rationale behind the name of the Japanese discount megastore chain Don Quijote. Tweaked spelling aside, it’s clearly supposed to be a reference to the character from the 16th century Miguel de Cervantes novel, but what does a mentally imbalanced would-be knight errant have to do with rock bottom prices, chaotic store layouts with hand-drawn signs everywhere, and a corporate mascot who’s a penguin wearing a Santa cap?

Maybe it’s got something to do with the word “quixotic,” which describes a humorously strong commitment to lofty ideals and helpfulness. Actually, that would be a pretty apt description of one of the store’s most unique policies: keeping a box of change at the register for customers to grab coins out of and use when paying for their purchases.

Japan
(business • cool • deals • shopping)

One IKEA item, two prices: Customers in Korea paying as much as 80 percent more than in the U.S.

Casey Baseel
Nov 17, 2014

It’s a weird quirk of the global economy that sometimes the exact same item can sell for very different prices depending on what country you’re in. For example, in the U.S. Levi’s jeans cost about half what they do in Japan.

As a result, I always wait until I’m taking a trip back to L.A. before I buy a pair of Levi’s. Unfortunately, that’s probably not an option for travelers who want to take back furniture from IKEA, which in Korea sometimes costs 80 percent more than it does in the U.S.

Korea
(business • furniture • homes • ikea • interior)

For hire! Paying an agency to be your apologizers, families, best friends, and confessors!

KK Miller
Nov 12, 2014

Need a friend? Need someone to complain to? Need family? Service agencies for all your needs, seven days a week! If you’ve got money to spare and want to avoid some simple interactions, there are plenty of places that will attend to all your social needs.

Japan
(agencies • business • proxy • ridiculous)

In wake of meat scandal, McDonald’s Japan losing not only customers, but employees, too

Casey Baseel
Nov 11, 2014

It’s been a pretty rough year for McDonald’s in Japan, in the same way that getting hit by a bus on your way to work would make for a rough morning. Following a widely reported scandal in which the chain had been supplied with expired chicken by a meat processing facility in China, McDonald’s has been trying everything it can think of to lure diners back, such as giving away Chicken McNuggets for free, replacing the meat with tofu, and trying to take our mind off the incident entirely by pulling our attention towards pork cutlets instead.

After all, a restaurant chain can’t survive without customers, right? There’s one other thing you need to run a business though: employees, and these days McDonald’s is finding itself losing those, too.

Japan
(business • economy • fast food • food • hamburgers • McDonald's)

Butter Crisis ’14: Supermarkets nationwide apologize for empty shelves, cakes threatened

Master Blaster
Oct 31, 2014

For months now a crisis has been brewing in the dairy industries of Japan. However, like the gooey sweetness of a melting pat of butter penetrating the crevices of a piece of toast, the effects have only recently begun to seep into the general population. We’re still only in the early stages though and things are bound to get worse before they get better.

Some readers who live in Japan may have noticed that the cost of butter has been significantly higher in recent months. In other cases shelves have gone empty and purchases are limited to one per person.

Now the writing is smeared on the wall: Japan is running out of butter… and fast.