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UX

Why do seats at some Japanese station platforms face away from the trains?

• Oona McGee
  Dec 20, 2022
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Unusual design in Kansai is a clever example of thoughtful customer service, designed specifically with the user in mind.

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• Japan
• (customer service • Japanese train stations • JR West • Kansai • Osaka • P.K. Sanjun • SNJO • train platform • train stations • trains • unusual • UX • UX design • West Japan Railway)

UX at Japanese convenience store is a heartwarming example of excellent customer service

• Oona McGee
  Nov 26, 2022

A simple design makes daily life so much easier for customers.

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• Japan
• (combini • convenience stores • customer service • hearing impaired • Japanese convenience stores • konbini • Lawson • twitter • unusual • UX • UX design)

• Recent Posts

  • Thief mails 460 million-yen watch back to Tokyo store he stole it from, says “I’m sorry”
  • This is Japan’s best cycling course, but is it fun for bicycling beginners too?
  • Mr. Sato searches for the mysterious new wall of fortune in Tokyo
  • Starbucks Japan releases now Tokyo Reserve Roastery Christmas drinkware collection [Photos]
  • Japanese government announces criteria for creating backup capital of Japan

• MOST POPULAR

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  Today

  1. Japan ends tax-free shopping system for foreign tourists, new refund request system now in effect
  2. Beautiful Ghibli diorama kits lets you build anime characters’ homes inside yours [Photos]
  3. Starbucks Japan releases now Tokyo Reserve Roastery Christmas drinkware collection [Photos]
  4. Japanese government announces criteria for creating backup capital of Japan
  5. Japan’s TeamLab digital art group is opening a permanent museum in America
  6. This hot spring near Osaka’s Kansai Airport resolves the pick-two-out-of-three bathhouse dilemma
  7. Mr. Sato searches for the mysterious new wall of fortune in Tokyo
  8. This is Japan’s best cycling course, but is it fun for bicycling beginners too?
  9. Family Mart releases 47 convenience store socks and stickers, one for every prefecture in Japan
  10. Japan’s mini Shikoku Pilgrimage walking tour left us feeling immensely satisfied

  Weekly

  1. Japan ends tax-free shopping system for foreign tourists, new refund request system now in effect
  2. Japan’s TeamLab digital art group is opening a permanent museum in America
  3. Beautiful Ghibli diorama kits lets you build anime characters’ homes inside yours [Photos]
  4. Life-size Monster Hunter dragon statues to be built at Japanese shopping mall
  5. Studio Ghibli homeware brand’s faux oil lamp brings light, smiles, and Kiki’s Jiji to your home
  6. Modern exosuits are opening up ancient Japanese castle climbs to everyone
  7. Starbucks Japan unveils new Christmas goods for 2026, with exclusive holiday surprises
  8. Evangelion announces collaboration with Hard Rock Cafe
  9. Starbucks Japan releases “Let’s Par-TEA!” Frappuccino and drinks for the holiday season
  10. Cold Stone is closing its final branch in all of east Japan, but it’s going down singing

  Monthly

  1. Pokémon Company announces first-ever permanent Pokémon store to open outside Asia
  2. Japan ends tax-free shopping system for foreign tourists, new refund request system now in effect
  3. Family Mart releases 47 convenience store socks and stickers, one for every prefecture in Japan
  4. Japan’s TeamLab digital art group is opening a permanent museum in America
  5. What’s it like to stay in a Japanese container hotel?
  6. Chainsaw robots helping keep trains running safely in east Japan [Video]
  7. New Studio Ghibli anime gets extended run at the only cinema in Japan where it’s being shown
  8. Beautiful Ghibli diorama kits lets you build anime characters’ homes inside yours [Photos]
  9. Tokyo train station will play Godzilla theme song as new departure melody
  10. Osaka’s famous Glico Running Man will be removed and replaced with a new-look sign

  Yearly

  1. Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
  2. Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
  3. Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
  4. Starbucks Japan releases new drinkware and goods for Valentine’s Day
  5. Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
  6. Japan’s newest Shinkansen has no seats…or passengers [Video]
  7. Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
  8. Japanese ninja certification exam attracts 131 candidates from Japan and abroad
  9. Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
  10. Japan reportedly adding Japanese language skill requirement to most common foreigner work visa

• RECOMMENDED STORIES

  • This hot spring near Osaka’s Kansai Airport resolves the pick-two-out-of-three bathhouse dilemma
  • Mr. Sato searches for the mysterious new wall of fortune in Tokyo
  • This is Japan’s best cycling course, but is it fun for bicycling beginners too?
  • Family Mart releases 47 convenience store socks and stickers, one for every prefecture in Japan
  • Japan’s mini Shikoku Pilgrimage walking tour left us feeling immensely satisfied
  • Thief mails 460 million-yen watch back to Tokyo store he stole it from, says “I’m sorry”
  • Tokyo Skytree set to offer breathtaking Diamond Fuji natural phenomenon view this month
  • Starbucks Japan invites us to par-tea with its new Earl Gray Frappuccino [Taste test]
  • This semi-secret, totally free footbath in downtown Tokyo is completely awesome
  • Evangelion announces collaboration with Hard Rock Cafe
  • Starbucks Japan unveils new Christmas goods for 2026, with exclusive holiday surprises
  • Pokémon guitars from Fender Japan come with 8-bit sound mode for covering retro game music [Vid]
  • Shoplifting prevention guard arrested for shoplifting boot from store he was guarding
  • Osaka’s famous Glico Running Man will be removed and replaced with a new-look sign

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• • Thief mails 460 million-yen watch back to Tokyo store he stole it from, says “I’m sorry”
  • Family Mart releases 47 convenience store socks and stickers, one for every prefecture in Japan
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